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COSTS, TIMING & OTHER FAQ

SHIPPING FAQ

Free standard domestic shipping over $100. All orders under $100 will be charged a flat rate of $8.50 for standard shipping. Estimated delivery 1-8 business days.

Express shipping is available for $12.50, delivery time is approximately 1-3 business days (longer if outside a metropolitan area).

Orders placed before 10 am AEST will be sent out the same business day.

All orders are shipped using Australia Post and can be traced using the online tracking service at http://auspost.com.au/track/.

Please note, orders placed during a promotional period may experience delays due to the high volume.

Parcel Post Delivery Estimates*

These estimates do not take into account any current disruptions that may cause delays. More information here.

State 

Most arrive within

Some items may take

ACT

2 business days

3 business days

New South Wales

2 business days

4 business days

Northern Territory

3 business days

9 business days

Queensland

2 business days

5 business days

South Australia

2 business days

4 business days

Tasmania

2 business days

3 business days

Victoria

2 business days

4 business days

Western Australia

3 business days

8 business days

 

*AusPost endeavours to meet this timetable, however, the actual delivery speed will depend on where in each state/territory the item is being posted from/to, and the level of restrictions and congestion in their delivery network at the relevant time.

*For more information on current delivery times please check the AusPost website here.

INTL SHIPPING

Please check your region prior to placing an order. Click here for more information from Australia Post.

Free standard shipping on all orders over $100 within New Zealand. Express shipping is unavailable for international orders.  All orders under $100 will be charged a flat rate of $9.50 for standard shipping. 

For all other international destinations, a flat rate of $30 applies. Estimated delivery is 9-20 business days. Please note this is an approximate estimate only - shipping and delivery times will vary depending on local couriers and can be affected by environmental/economic impacts. 

International shipping charges do not include import taxes and duties. Customers are responsible for payment of charges - these can not be calculated prior to shipping. 

For more information on international deliveries shipped via AusPost, please click here.

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