Shipping

COVID-19 UPDATE

We are shipping orders as usual, with our warehouse team working Monday - Friday while adhering to social distancing regulations. 

Australia Post have informed us that they are experiencing ongoing delays with both domestic and international shipping as a result of the COVID-19 pandemic.

Please contact us via Email, Instagram or Facebook if you have any questions regarding the above or your order. 

Shipping Within Australia

We offer free shipping on all orders over $80 within Australia. All orders under $80 will be charged a flat rate of $7.50. Delivery may take 1-7 business days.

We also offer an express shipping service for an additional fee of $9.99 per order. 

All orders placed before 9am will be sent out the same business day. Any orders placed after 9am will be sent out the following business day.

All orders are shipped using Australia Post and can be traced using the online tracking service at http://auspost.com.au/track/.

Please note, where an order is placed during a promotional period, there may be a delay on the date of dispatch due to the high volume of orders received.

International Shipping

Please check your region prior to placing an order. Click here for more information from Australia Post.

We offer free shipping on all orders over $80 within New Zealand. For all other international destinations, a flat rate of $30 applies. 

Delivery may take 9-25 business days.

Our shipping charges do not include any import taxes and duties that may arise when entering your country. Customers are responsible for payment of such charges and these can't be calculated prior to shipping. 

For international deliveries shipped via Australia Post, please click here for more information regarding international shipping delays due to Covid-19.

Please Note: Due to a number of fraudulent orders, Dr Denim Online reserves the right to request identification material from international orders, or where a credit card origin is not that of the destination country. This may include a scan of your Drivers License, Passport and the Credit Card used for the transaction, we appreciate your co-operation.